Academic Voices

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Academic Coaching & Writing

Privacy Policy

Who We Are

Academic Coaching & Writing LLC ("ACW," "we," "us," "our") is a California-based company whose purpose is to provide resources to students, faculty, and administrators in higher education via a group of professional academic coaches and consultants dedicated to supporting academic writing and career needs.

ACW's Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information.

ACW does not sell, rent, or share your data with any other businesses for marketing purposes. Your data is kept secure by GDPR-compliant data processors, HubSpot, Zoom Video Communications ("Zoom"), and Calendly.

Types of Data We Collect

Website Cookies. Cookies are small data files are issued to your device when you visit a Website and store information about your use of a service. Pixel tags (which are also called clear GIFs, Web beacons, or pixels) are snippets of code or tiny images embedded in Websites and emails to help us learn how you interact with our site and emails.

ACW uses these technologies to help recognize you as a repeat visitor and to improve the quality of our services.

Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time by telling the Web server that you have returned to a specific page. When you return to the same Webpage, the information you previously provided can be retrieved, so you can easily use the customized features.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Google Analytics. We use Google Analytics to collect standard Internet log information and details of visitor behavior patterns when someone visits academiccoachingandwriting.org. This information is only processed in a way that does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Website Forms. As part of the registration process for our monthly e-newsletter, webinars, free ebooks, and consultations, we collect personal information such as name and email address at a minimum and at times additional information such as phone number, country of residence, name of affiliated institution, and topics of academic interest.

We use this information to provide the information you have requested and to contact you if we need to obtain or provide additional information. We do not rent, share, or trade email lists with other organizations and businesses.

Email Communications. We use HubSpot to deliver our newsletter and emails. We gather statistics about emails that are opened and links that are clicked on, employing industry-standard technologies to help us monitor and improve our services. For more information, please see HubSpot’s Privacy Policy. You can unsubscribe from our mailings at any time by clicking the unsubscribe link at the bottom of all of our emails.

Webinars and Meetings. We use Zoom.us as our online webinar and meeting platform. When you register for a webinar or engage in an online meeting, your name and email address are forwarded to Zoom.us to enable such interactions.  When you sign up for a free consultation, we use Calendly to schedule the meeting. Both Zoom and Calendly are GDPR-compliant communications providers. For more information, please see Zoom’s Privacy Policy and Calendly's Privacy Policy and GDPR addendum.

Instructional Materials. The ACW website offers ebooks and videos for sale. Financial transactions are handled entirely by PayPal, a GDPR-compliant company based in the USA. For more information, please see PayPal’s Privacy Policy.

To view, modify, or delete your personal data, email a request to:  drsally(at)academiccoachingandwriting.org

May 24, 2018

Copyright © 2019 Academic Coaching and Writing LLC. All rights reserved. Dissertation Doctor is a registered trademark of Academic Coaching and Writing LLC.
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